Monday, February 18, 2008


10,000 BC Movie Resume Party

VXI Global Solutions Philippines will be hosting a special myCinema screening of 10,000 BC on March 10 and 11 at Greenbelt 3. Your resumé is your ticket for this special event along with great food courtesy of TGI Friday's.

For more information, feel free to call us at (02) 889-2200, prompt 3 or email

Thursday, February 7, 2008


VXI Support Resume Party

February 7-8, 2008 from 10:00am - 06:00pm at TGI Friday's, Glorietta 3, Makati City

Monday, October 1, 2007

Friday, September 14, 2007


We've got a number of recruitment activities lined up for this rainy month of September '07. These activties are in line with our ramp to search for highly talented Call Center Industry professionals to be part of our flagship inbound account.

VXI McDONALD'S BREAKFAST TOUR: We will be setting up interview sessions for Call Center Representative Candidates in a couple of McDonald's branches around Makati City between 6 to 8 o'clock in the morning. We'll be serving free breakfast to short-listed applicants!

Sept. 19 - 20: McDonald's Greenbelt
Sept. 22: McDonald's Paseo Center
Sept. 27 - 28: back again to McDonald's Greenbelt

PIZZA DAYS @ VXI: All walk-in candidates who visit our Makati office to apply on Sept. 24 and 25 get free PIZZA! Awesome huh?

MY CiNEMA RESUME PARTY: Relax! Apply for a job a movie! Your resume is your entry pass. Featuring the movie "No Reservations" starring Catherine Zeta-Jones. Be interviewed on the spot and enjoy our special feature. Plus Popcorn, drinks and give-aways. Catered by T.G.I.Friday's! Sept. 26, 2007. 10AM to 6PM. 3rd level, Greenbelt 3, Ayala Center, Makati City.



  • Candidates must have at least 6 months call center experience. Preferably with experience in handling a Financial Acount.
  • Applicants must be college graduates.
  • Excellent English communication skills.
  • Candidates must have strong customer service orientation.

We'll see you there!!!

Monday, June 11, 2007


The VXI TQD Core Group is looking to strengthen its dynamic leadership team for our fast-growing Voice-over-IP campaign in our new site in 1024 Edsa. The job essentials and responsibilities are detailed below:

Job Responsibilities:

Manage and develop team of product trainers and subject matter experts for the Care program through classroom assessments, trainer certification, coaching and structured consultations.

Spearhead training ramp plans and implementation of related training activities by managing training timelines, nesting and OJT requirements, training headcount and associated company and client-specific deliverables.

Execute tactical decisions and action plans based on pass-fail thresholds, training funnel data, class attrition, trainer throughput, production-related performance correlations with training.

Improve and monitor meaningful compliance towards better training processes in alignment with TQD Core group initiatives such as: Agent Certification, Class Endorsements, Training Analysis and Action Planning, Product Module Calibration and Redesigns.

Liaise with the Operations in ensuring achievement of learning and training goals for the campaign through meaningful calibrations, huddles and meetings.

Coordinate with other TQD Core group managers such as the Organizational Training Head, Process Development Manager and WFM & Capacity Planning Manager regarding training schedules, processes and logistics.

Align with the other Product Training Managers to benchmark generic training processes and practices within the organization.

Job Qualifications:

Considerable and relevant experience in managing product training within a customer contact center environment, preferably a technical training practitioner with 7 years of work experience, 2-3 years of which are in a senior supervisory or managerial capacity.

Sound knowledge and experience in trainer certification and development, adult learning, and assessment mechanics.

Strong analytical outlook coupled with a process-oriented approach towards improving learning initiatives.

Driven towards making meaningful innovation by foreseeing known risks and balancing them with flexibility and accountability when unknown risks are encountered

Maintains a professional and equally fun demeanor and fosters a dynamic leadership style.


This post will report directly to the TQD Director and will be based in our Quezon City facility. The job requires taking on a graveyard schedule from Monday through Friday.

If you believe that you are the leader we are looking for to complement our team, please get in touch with Ping Juan, our Recruitment Officer or Jo-Ann Quintos, our Recruitment Manager by emailing your CV to

You can also get in touch with us through our trunk line: 889 2200 and ask for Ping and Jo-Ann should you have questions.

Wednesday, May 30, 2007


Think you can bridge the gap between the technical and the conventional? Can you explain complicated processes and ideas in ways that the average person can understand? If you're all these things, along with being an excellent communicator with strong platform and presentation skills then you just might be who we're looking for...

We are currently hiring product trainers for our telecommunications campaigns across multiple lines of business. In particular, we're looking for trainers who can handle customer service, inbound sales, outbound sales and a blend of the aforementioned LOBs. You'll be equipping our new hires fresh off the street with the skills they need to provide our customers the best experience on each and every call. You'll also be assisting more tenured agents reach that higher level. Like most product training, majority of the materials are client-provided but proficiency in desktop publishing applications like MS PowerPoint, Word and Excel are still essential skills for the job.

If you think you fit the bill and are ready to step up to the challenge, then visit us at the 15th floor, Tower II, RCBC Plaza, Ayala Avenue corner Sen. Gil Puyat (Buendia), Makati City. You can also call 889-2200 and look for Sasha Apacible and/or Ping Juan. You can also email your resume at

Monday, May 21, 2007


We are looking for trainers who will be able to conduct Core Skills training for our new hires. Core Skills training is an integration of both Communication and Customer Service modules and aims to equip our trainees with the essential skills needed in order to succeed in the industry.

If you have above average English communication skills, strong platform and presentation skills, a passion for training and a considerable experience facilitating Communications training, please visit us at the 15th floor, RCBC Tower 2, Ayala Avenue, Makati City.

You can also call us at 889-2200 and look for Sasha Apacible and/or Ping Juan. You can also email us your resume at